Delivery Update:
All orders are being shipped as normal during this difficult time.
Royal Mail has told us that they are using contactless delivery methods so that you can receive your parcels/orders without having to come into contact with their driver.
Our staff is also taking all the necessary steps to ensure that they follow company and government guidance and will be making sure that they sanitise regularly whilst processing orders.
Please see the below delivery options:
UK Economy Delivery (Royal Mail Tracked 48) £3.95 | FREE ON ORDERS OVER £24.95*
Using our Economy service means that your order will be delivered within 3-5 working days. We offer this FREE on orders placed over £24.95*. You will receive notifications via email & mobile to keep you up to date throughout the delivery process.
UK Standard Delivery (Royal Mail Tracked 24) £4.95 | FREE ON ORDERS OVER £74.95*
Our next day delivery service guarantees your order will be delivered the next working day usually before 1 PM - on orders placed before 3 pm Monday
Using our standard service means that your order will be delivered within 1-3 working days. You will receive notifications via email & mobile to keep you up to date throughout the delivery process.
Next Day Delivery (Royal Mail Special Delivery Before 1 PM) £7.95 | Spend £74.95* and get Next Day Delivery for the price of Economy - £3.95
Our next day delivery service guarantees your order will be delivered the next working day usually before 1 PM - on orders placed before 3 pm Monday to Friday. We offer this with a discounted price on orders placed over £74.95*.
Click & Collect | FREE
Go to the checkout as normal and choose Click & Collect.
You can find more information HERE.
*Sale items not included in the UK Delivery Offers
Returns
Subject to our returns policy, orders must be returned within 30 days of your delivery date (14 days for sale items) to be valid for a full refund or exchange.
For more information about our Returns & Exchanges and as well as how to return an item, please CLICK HERE
Payment can be made online by any credit or debit card, or by Paypal.
Our site uses the latest 128 bit SSL security, complying with and exceeding all necessary security requirements to protect your details. We do not store any sensitive information (card number, etc).
SSL encrypts your order online to avoid any decoding of that information of anyone other than the necessary processing parties. To check the security of your connection, look at the status bar of your browser window after accessing the server. If you see an unbroken key or a closed lock then, depending upon your browser, SSL is active. You can also double check by looking at the URL line of your browser - while accessing a secure server the first characters of the address will change from HTTP to HTTPS.
Please contact us at info@cluesfashion.co.uk if you have any questions or concerns.
